Guides
Practical guides to auditing UPS and FedEx invoices and getting refunds.
- How to get a UPS or FedEx refund for late delivery
Step-by-step guide to claiming money back for late UPS and FedEx guaranteed shipments: who qualifies, the 15-day window, and how to file in bulk.
- 7 common UPS and FedEx invoice errors (and how to catch them)
The billing mistakes that cost shippers money on UPS and FedEx invoices: DIM weight, duplicate charges, wrong surcharges, missing discounts and more.
- How to dispute a UPS or FedEx invoice: a practical guide
How to file a billing dispute with UPS or FedEx: what to collect, where to submit, how to dispute many shipments at once and what deadlines apply.
- Dimensional weight explained: how UPS and FedEx bill by box size
What dimensional (DIM) weight is, how UPS and FedEx calculate it, why you may pay for air in the box and how to lower DIM charges.
- UPS and FedEx surcharges explained: what you pay for and what to dispute
A plain guide to the most common UPS and FedEx surcharges — residential, delivery area, additional handling, large package, address correction — and which ones are often billed in error.
- Parcel invoice auditing for e-commerce: is it worth it?
Why online stores audit UPS and FedEx invoices, how much they typically recover, doing it in-house vs. with software, and how to start.
- How to download your UPS and FedEx invoice files for an audit
Where to find detailed UPS and FedEx invoice data (CSV or Excel), which file to download, and how to prepare it for a shipping invoice audit.
- UPS and FedEx fuel surcharge explained
How the UPS and FedEx fuel surcharge works, why it changes every week, what it applies to, and how to spot a fuel charge that doesn't add up.
- Parcel audit pricing: contingency fee vs. flat subscription
Parcel audit services usually charge a share of recovered refunds. Compare contingency pricing with a flat monthly fee and see which costs less at your volume.
- FedEx invoice audit: how to check your FedEx bills for overcharges
A practical FedEx parcel audit checklist: what to compare on every invoice line, which charges are most often wrong, how to dispute them in FedEx Billing Online, and how to automate it.
- UPS invoice audit: what a parcel auditor checks (and how to do it yourself)
What a UPS parcel auditor looks for on every invoice: shipping charge corrections, surcharges, duplicates, late Next Day and 2nd Day Air. And how to run the same audit yourself for a flat price.
- UPS & FedEx residential surcharge: when it applies and how to dispute it
Why UPS and FedEx add a residential surcharge, how carriers decide an address is residential, the most common mistakes on invoices and how to get the fee refunded.
- Additional Handling and Large Package surcharges: UPS & FedEx rules and billing errors
When UPS and FedEx charge Additional Handling and Large Package (Oversize) surcharges, how length plus girth is measured, and how to spot and dispute surcharges that don't apply.
- Best UPS and FedEx parcel audit services in 2026: an honest comparison
Comparing parcel audit services for UPS and FedEx invoices: who files the claims, how they charge, who each one fits, and what to ask before you sign up.
- UPS Missing PLD fee: what it is and how to stop paying it
What the UPS Missing Package Level Detail (PLD) fee is, why it shows up on your invoice, how to avoid it and when it is worth disputing.
- UPS and FedEx claim deadlines: damage, loss, late delivery and billing errors
How long you have to file with UPS and FedEx: damaged and lost packages, missing contents, late guaranteed deliveries and billing disputes, and when each clock starts.