LateShipment.com alternative: 25% of recovered refunds, or a flat price
LateShipment.com audits shipping invoices and files refund claims with carriers for a percentage of what it recovers; its BigCommerce app listing says the fee is typically 35%. ParcelAudit files the UPS and FedEx disputes for you for 25%, or you can run the audits yourself on a flat monthly plan and keep every dollar.
| ParcelAudit | LateShipment.com | |
|---|---|---|
| Pricing | Done for you: 25% of what is recovered, nothing upfront. Or a flat plan from $59 a month and you keep 100% | A percentage of refunds recovered, typically 35% per their BigCommerce listing; custom pricing |
| What you keep from a $1,000 refund | $750 done for you, or $1,000 on a flat plan | About $650 at a 35% fee |
| Carriers | UPS and FedEx | Many carriers, including UPS, FedEx and DHL |
| What is checked | Weight and dimensional weight, late deliveries, invalid surcharges, duplicates, unknown shipments, missing contract discounts, unused labels | Late deliveries, billing errors, incorrect surcharges, duplicates and dimensional-weight errors, plus lost or damaged parcels |
| Carrier account access | Not needed for the audit: forward invoice files by email or upload them | Connects to your store and carrier accounts |
| Who files the claims | We do (done for you), or you send our ready-made dispute letter in one click | They file automatically |
| See every finding | Yes: line by line, with the reason and the filing deadline | In their dashboard |
When LateShipment.com is the better fit
If you ship with many carriers beyond UPS and FedEx, or you also want delivery tracking and customer notification tools in the same platform, LateShipment.com covers more ground.
When ParcelAudit is the better fit
If most of your parcels go out with UPS or FedEx, you keep more of every refund: 75% on our done-for-you service against about 65% at a 35% fee, or 100% if you run the audits yourself on a flat plan.
Our first 10 done-for-you customers pay nothing at all, just an honest review in return.
How to compare on your own invoices
Run a free audit on last month's UPS or FedEx invoice file. You will see what could be recovered and what you would keep under each model before deciding anything.
Information about LateShipment.com is based on its public website, reviews and published comparisons as of 2026-10-19; terms change, so check them with LateShipment.com directly. LateShipment.com is a trademark of its owner. ParcelAudit is not affiliated with it.